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    Dhalpara Gram Panchayat Logo

    Grievance Portal

    Your voice matters - Submit complaints and track resolutions transparently

    156
    Total Grievances (2024)
    142
    Resolved
    8
    In Progress
    6
    Average Days to Resolve

    Submit a Grievance

    Report issues, complaints, or suggestions for better governance

    Grievance Submission Form

    Please provide detailed information about your grievance for faster resolution

    Important Information:

    • • All fields marked with * are mandatory
    • • You will receive a unique grievance ID for tracking
    • • SMS/Email updates will be sent on your registered contact
    • • Anonymous complaints are also accepted but tracking may be limited
    • • False or malicious complaints may lead to legal action

    Track Your Grievance

    Enter your grievance ID to check the current status

    Recent Grievance Updates

    Water Supply Disruption - Madhyapara

    Grievance ID: GRV2025012 | Submitted: Jan 20, 2025

    Resolved

    Issue: Water supply has been disrupted for 3 days in Madhyapara village affecting 45 households.

    Resolution: Pipeline repair completed on Jan 22, 2025. Water supply restored to all affected households. Preventive maintenance scheduled monthly to avoid future disruptions.

    Resolved in 2 days

    Street Light Not Working - Dhalpara Main Road

    Grievance ID: GRV2025011 | Submitted: Jan 18, 2025

    In Progress

    Issue: 5 street lights on Dhalpara main road are not working, causing safety concerns for evening commuters.

    Current Status: Electrical team has inspected the issue. Replacement LED bulbs ordered. Work scheduled for Jan 25, 2025.

    Expected resolution: Jan 25, 2025

    Delay in PMAY Application Processing

    Grievance ID: GRV2025010 | Submitted: Jan 15, 2025

    Resolved

    Issue: PMAY application submitted 6 months ago but no response received. Applicant seeking status update.

    Resolution: Application was pending due to incomplete documentation. Missing income certificate requirement communicated to applicant. Application now processed and approved.

    Resolved in 3 days

    Waste Collection Not Regular - Uttar Para

    Grievance ID: GRV2025009 | Submitted: Jan 12, 2025

    Under Review

    Issue: Waste collection vehicle not visiting Uttar Para regularly. Garbage accumulating on streets.

    Current Status: Waste management contractor contacted. Route optimization being discussed. Temporary additional collection arranged.

    Under review since 8 days

    Grievance Resolution Process

    1

    Submit

    Submit your grievance online or visit the office. Receive unique tracking ID.

    2

    Review

    Grievance reviewed within 24 hours. Assigned to relevant department for action.

    3

    Action

    Concerned department takes necessary action. Regular updates sent to complainant.

    4

    Resolution

    Issue resolved and status updated. Feedback collected for service improvement.

    Alternative Ways to Submit Grievances

    Can't access online portal? Use these alternative methods to submit your grievance

    Phone

    Call our grievance helpline

    +91 98765 43210

    Mon-Fri: 9 AM - 5 PM

    Email

    Send detailed grievance via email

    grievance@dhalparagp.in

    Response within 24 hours

    In Person

    Visit our office directly

    Panchayat Office

    Mon-Sat: 10 AM - 4 PM